Return & Warranty
Your satisfaction is our top priority. If you’re not 100% satisfied, we’re here to help.
🗓 Return Window:
Returns or exchanges are accepted within 14 days of delivery.
📌 Eligibility:
- Items must be unused, undamaged, and in original packaging.
- Custom, modified, or clearance items are not eligible for return.
- Buyer is responsible for return shipping unless the item is defective or incorrect.
💳 Refunds:
After receiving and inspecting the returned item, we will issue a refund to your original payment method within 5–7 business days.
Your satisfaction is our top priority. If you're not 100% satisfied, we're here to help.
📅 Return Window:
Returns or exchanges are accepted within 30 days of delivery.
✅ Eligibility:
- Items must be unused, uninstalled, undamaged, clean, and in original resellable condition
- All original packaging, accessories, and instructions must be included
- Custom, modified, or clearance items are not eligible for return
- Buyer is responsible for return shipping costs unless the item is defective, damaged, or incorrect
- Installed, used, or human-damaged items are not eligible for standard return
💳 Refunds:
After receiving and inspecting the returned item, we will issue a refund to your original payment method within 5-7 business days.
🛡️ 1-Year Limited Warranty:
All Sekodrive products come with a 1-year limited warranty against manufacturing defects from the date of delivery. If you receive a defective, damaged, or incorrect item, we will provide a free replacement or full refund at no extra cost to you.
📞 Contact Us:
To request a return or submit a warranty claim, please reach out via our Contact Us page with your order number and clear photos/videos of the issue. We typically respond within 24 business hours.📩 To request a return, contact us at Alice@sekodrive.com.
1-Year Warranty:
All Sekodrive products come with a 1-year limited warranty against manufacturing defects from the date of delivery. If you receive a defective, damaged, or incorrect item, we will provide a free replacement or full refund at no extra cost to you.
For all return and warranty claims, please contact our support team at xu15202034401@gmail.com with your order number and clear photos/videos of the issue. We will respond within 24 business hours.